![]() ![]() ![]() Business using DEP can often use their MDM to remove the lock as a self-service action without needing Apple to be involved.įor consumers, you will likely need to make an appointment at an Apple Store and provide the Genius on-hand proof of purchase (to show you're the authorized owner) along with proof of identity and they will reset Activation Lock, giving you access to the device.įor businesses, it depends if you are enrolled in DEP - Apple's Device Enrollment Program or just want to provide copies of the original purchase listing serial numbers to verify ownership.Self-service removal if you can authenticate as the iCloud account that placed the lock on that device.Apple will remove the lock if they can verify the original purchaser is requesting the action.In a nutshell, the various ways to remove iCloud Activation Lock include: Official steps to turn off Find My iPhone Activation Lock are documented by Apple at
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